Terms of Service & Privacy Policy

Last updated: December 2024

Terms of Service

1. Acceptance of Terms

By accessing and using AgentPulse ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

AgentPulse provides AI-powered video editing and content creation tools designed to help real estate agents and professionals create engaging marketing content. Our service includes video editing, template creation, and content optimization features.

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Upload content that infringes on any patent, trademark, trade secret, copyright, or other proprietary rights
  • Attempt to gain unauthorized access to the Service or its related systems or networks
  • Use the Service for any commercial purpose without our express written consent

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of AgentPulse and its licensors. The Service is protected by copyright, trademark, and other laws.

6. Subscription and Payment

Some features of the Service may require a paid subscription. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

8. Limitation of Liability

In no event shall AgentPulse, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9. Disclaimer

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms whether express or implied.

Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload content, or contact us for support. This may include:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Content you upload, including videos and images
  • Communication preferences and settings

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website and providing services
  • To comply with legal obligations or protect our rights and safety
  • In connection with a business transfer, merger, or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to rectify or update your personal data
  • The right to delete your personal data
  • The right to restrict or object to processing of your personal data
  • The right to data portability

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Additional Information

Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and AgentPulse regarding the use of the Service, superseding any prior agreements between you and AgentPulse relating to your use of the Service.